Accessibility statement

Our commitment

Trustee training is a governance obligation, so the portal that delivers it has to work for every trustee — including those who navigate by keyboard, use a screen reader or magnifier, rely on captions, or need larger text and stronger contrast.

We treat accessibility as part of building the product rather than a later correction, and we would rather hear about a barrier than have someone quietly give up. Reporting one is covered below.

What we have done

• Keyboard operation. Interactive controls can be reached and used with a keyboard, and the element with focus is visibly outlined.
• Skip to content.Every page starts with a “skip to main content” link so keyboard and screen-reader users can bypass the header and navigation.
• Structure that reads well. Pages use real headings, landmarks, lists, and labelled form fields, so a screen reader can convey the shape of a page and not just its words. Tables of trustees and records use proper table markup with column headers.
• High-contrast mode. A contrast toggle in the site header, and in the accessibility panel of the trustee dashboard, switches the whole portal to a high-contrast theme. Your choice is remembered on that device.
• Captions. The video player has a captions control, and you can set captions to be on by default so every module starts with them showing.
• Slide decks as an alternative.Each module’s slides can be downloaded as a PDF, so the material can be read at your own pace, enlarged, or opened in your own reader.
• Readable by default. Body text is set slightly larger than the common default and reflows when you zoom or narrow the window; the layout does not force horizontal scrolling.
• Progress that survives interruption. Training saves as you go and resumes where you stopped, so nobody is penalised for needing to work in shorter sessions.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for making web content more accessible. The Trustee Training portal aims to meet WCAG 2.2 level AA.

We describe the portal as partially conformant: most of the product meets that standard, but some parts do not yet, and those we know about are listed below. This assessment is our own — the portal has not been through an independent accessibility audit.

Known limitations

We would rather name these than have you discover them. If one of these blocks you, contact us and we will get you the material another way.

• Captions are not on every video. Captions are added per module. Where a module has none, the captions control says so rather than silently doing nothing.
• No audio description. The modules do not carry a separate audio description track. The slide decks cover the on-screen material.
• Text transcripts are not yet available in the portal. If you need a transcript of a module, ask us and we will supply what we have.
• Slide deck PDFs vary. The decks are produced by module authors and are not all tagged for screen readers.
• JavaScript is required. Signing in, video playback, and progress tracking do not work with JavaScript turned off.

Report a problem

If any part of the portal is difficult or impossible to use, please tell us — your report is the most reliable way we find out what to fix.

• Email trustee-training@boston-consortium.org

It helps to know which page you were on, what you were trying to do, and what assistive technology and browser you use — but send it even if you have none of that to hand. We aim to reply within five business days, and if a fix will take longer we will tell you how you can complete your training in the meantime.

Technical specifications

Accessibility of the portal relies on HTML, CSS, JavaScript, and WAI-ARIA working together with your browser and any assistive technology you use. Supported browsers and other requirements are listed on the technical requirements page.

How this was assessed

The portal was reviewed by its own team — keyboard-only walkthroughs of the trustee and administrator journeys, checks with browser accessibility tooling, and review of colour contrast against the WCAG AA thresholds in both the standard and high-contrast themes. No external audit has been carried out.

This statement is reviewed as the portal changes, and was last reviewed on 19 August 2026.